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About Us

Delivery and Returns

Please read all these Delivery and Returns applicable to

The Weaving Shed, Two Sisters Tweeds and Western Isles Designs

As we can accept your order and make a legally enforceable agreement without any further reference to you please read these Terms and Conditions to make sure they contain all you want and nothing you aren't happy with. If you are unsure about anything please phone us on 07833335186


1. We will deliver goods to the delivery location stated in the order 

2. We will aim to deliver goods within the stated delivery period however cannot be responsible for delays by third parties 

3. If the goods are not received on delivery and returned to seller, we reserve the right to charge for duplicate shipping costs

4. All goods are sent via tracked delivery therefore we cannot be held liable for lost, damaged or stolen parcels if the tracking information says it has been successfully delivered to the address stated on the order 

5. Compensation for lost, damaged or stolen items are the responsibility of the recipient and must be taken up with the appropriate delivery service local depot 

Withdrawal, Returns and Cancellations:

6. You can withdraw from the order before the order is dispatched if you simply wish to change your mind and without giving us a reason and without incurring any liability

7. You cannot cancel the order for a full refund once goods have been dispatched

8. Once goods are dispatched if you wish to cancel the order it is your responsibility to return the goods in unworn original condition however the seller reserves the right to withhold already incurred postage costs from refund and the buyer is responsible for return postage costs

9. Once the goods have been delivered you have 14 days to cancel the order on the refund basis as listed above

10. If an item is in any way faulty please contact the seller prior to returning

11. Once you have received approval from the seller the item can be returned for a full refund including postage costs or the seller will cover repair fees 

12. In all instances refunds will only be made on receipt of the unused goods

 These delivery and returns policies should be read alongside and are in addition to our policies including our terms and conditions

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